About PBX
SIP users
Get individual SIP user for each of your worker and expand your team communication capabilities: create as many accounts as you need, listen calls in real time, use prompts during calls, make conferences between employees and clients, and make free internal calls between staff.
API integration
API is available 7 days a week with uptime rate close to 100%: you get 24/7 access, quick resolution of any issues, free consultations and assistance with connection, as well as complete confidentiality and security of data.
Personal account
Convenient personal account, accessible at any time and from anywhere in the world - all you need is the Internet. The intuitive interface allows you to easily manage processes, set up access rights for agents and managers, check history and statistics and download recordings.
Anywhere
Stay connected at any time and from anywhere in the world - all you need is a device with a microphone and speakers. Virtual PBX works without holidays and weekends, providing stable communication without restrictions, wherever you are - you only need the Internet.
Statistics
Comfortable access to call statistics. Reports with data export capabilities. Access to detailed statistics for each operator or the whole company which allows you to track processes and improve work efficiency.
CDR information
Quick and easy access to your call history. Transparent reporting with data export capabilities and a simple, intuitive interface provides complete info and a comfortable working experience anytime, anywhere in the world.
More features
Announcement and voice menu
With voice announcements and interactive menus, you can automate your customer service. A professional greeting will get customers in the mood for communication. During non-business hours, it will inform them about business hours or tell them about hot offers. The interactive menu will direct the call to the right employee or department, saving time for everyone involved in the conversation.
Forwarding and voicemail
No call will be lost. Voicemail allows customers to leave a voice message if operators are busy, ensuring that you can contact them later. And the call forwarding feature ensures constant communication with employees, even if they are not at their workplace. Calls can be automatically forwarded to another agent or to the mobile phone of the responsible employee.
Productivity improvement
Real-time call listening helps analyze operators' performance. Whispering allows you to give them tips directly during the conversation, unnoticed by the customer. Use virtual conferences for group conversations.
Single network and mobility
Extension numbers simplify internal communication: you can quickly connect with colleagues and transfer calls using short numbers. Thanks to mobility, employees can work from anywhere in the world while remaining part of a single corporate network.